क़ानूनी दस्तावेज़ English में प्रकाशित हैं। किसी अंतर की स्थिति में English संस्करण मान्य होगा।
In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are below.
Grievance Officer (Managing Director)
Name: Palakolanu Swamireddy
Email: contact@synsafecaller.com
Address: H No 26, Krishna Reddy Layout, Konappana Agrahara, Electronic City Phase 2, Near Varasiddi Vinayaka Temple, Bengaluru, Karnataka 560100, India
How to raise a grievance
- Email the Grievance Officer with your registered mobile number, a description of the issue and any supporting documents.
- We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
- For spam-label disputes, you can also file an appeal in the app (target review time: 72 hours).
- If you are not satisfied with our resolution of a personal-data grievance, you may approach the Data Protection Board of India.
Report fraud to the Government
- Suspected fraud calls / messages: Sanchar Saathi — Chakshu
- Financial cyber fraud: call 1930 or visit cybercrime.gov.in