Legal documents are published in English. In case of any difference, the English version prevails.
You can delete your SafeCaller account and associated personal data at any time.
Option 1 — In the app
Open Settings → Privacy → Delete my account, confirm with OTP, and your deletion request is submitted.
Option 2 — Without the app
Email support@synsafecaller.com from any address with the subject “Delete my account” and your registered mobile number. We will send an OTP to that number to confirm ownership before deleting.
Online form opens with the app launch. Until then, email us and we will act within the timelines below.
What is deleted
- Your account, profile, settings, block lists and device registrations.
- Your claimed-number display name (your number returns to “Unknown” unless a verified business owns it).
- The link between you and spam reports you submitted (reports become anonymous aggregate signals).
What may be retained
- Invoices and payment records, for the period required by tax law.
- Security and audit logs, for the period required by law.
Deletion is completed within 30 days of confirmation.