Incoming call
Unknown caller
+91 9•••• ••59
SafeCaller
Watch how this scam plays out
Red flags spotted · 0/4
- Disconnection warning from a 10-digit personal number
- No consumer number, or a vague “previous month bill not updated”
- A request to install an app to “update” the bill
- Pressure to pay a small amount immediately
How it works
The message comes from a personal mobile number, not your electricity board’s sender ID, and gives a number to call. The “officer” sounds helpful and asks for a token payment of ₹10 or ₹20 to “update the bill”.
The payment page or the app they ask you to install captures your card details or gives them remote control of your phone. The small payment is a trick — the real loss happens afterwards.
Electricity boards send notices with your consumer number, from official sender IDs, and let you pay only through their own website, app or authorised payment apps.
Red flags
- Disconnection warning from a 10-digit personal number
- No consumer number, or a vague “previous month bill not updated”
- A request to install an app to “update” the bill
- Pressure to pay a small amount immediately
What to do
- 1 Check your bill only on your electricity board’s official website or app
- 2 Do not call the number in the message and do not install any app
- 3 If you paid or shared card details, block the card and call 1930
- 4 Report the sender on Sanchar Saathi (Chakshu)
Official sources: National Cyber Crime Reporting Portal · Sanchar Saathi — Chakshu
Lost money to a scam?
Call 1930 immediately — the sooner you report, the better the chance to freeze the money. Then file a complaint at cybercrime.gov.in.