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Banking & KYCHigh alert

“Your account will be blocked today — update KYC”: the link steals your banking login

SMS, WhatsApp messages and calls warn that your bank account, card or SIM will be blocked unless you update KYC through a link or an “executive” on the phone.

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+91 9•••• ••59

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Watch how this scam plays out

Red flags spotted · 0/4

  • Deadline pressure: “today”, “within 24 hours”, “account frozen”
  • A shortened or look-alike link instead of your bank’s app
  • Any request for OTP, PIN, CVV or password
  • Being asked to install AnyDesk, TeamViewer or another screen-sharing app

How it works

The message looks urgent and official, often with your bank’s name and a short link. The page copies the bank’s login screen and asks for your customer ID, password, card details and finally the OTP.

Sometimes a caller “helps” you through the process, or asks you to install a screen-sharing app so they can “fix” your KYC. With the OTP or screen access they can move money out within minutes.

Banks do not block accounts over SMS links, and never ask for your OTP, PIN, password or CVV — not on the phone, not in a form.

Red flags

  • Deadline pressure: “today”, “within 24 hours”, “account frozen”
  • A shortened or look-alike link instead of your bank’s app
  • Any request for OTP, PIN, CVV or password
  • Being asked to install AnyDesk, TeamViewer or another screen-sharing app

What to do

  1. 1 Do not click. Open your bank’s official app or visit the branch to check KYC status
  2. 2 Never share an OTP — it authorises a transaction, not a “verification”
  3. 3 If you entered details, call your bank to block cards and net banking, then call 1930
  4. 4 Report the SMS or number on Sanchar Saathi (Chakshu)

Lost money to a scam?

Call 1930 immediately — the sooner you report, the better the chance to freeze the money. Then file a complaint at cybercrime.gov.in.

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